Welcome to Orbis Support

An Innovative & Bespoke approach to support

CQC overall rating Outstanding (29 March 2023) See the report

Orbis Support are an employee-owned supported living organisation.

We specialise in the provision of bespoke support packages, that enable people with complex needs and learning disabilities to live in their own home and as a member of their community.

For Families About Orbis

What we offer

Personal Approach

We take the time to thoroughly understand the unique needs of the person we support. This process starts with a face-to-face meeting with Tina or Andrew, our Heads of Operations. During this meeting, we’ll bring together you, the individual receiving support, and any other relevant professionals. The goal is to create a bespoke support plan that fits perfectly with the individual’s requirements and aspirations.

Thoughtful Recruitment

We know that the success of the support depends on the right fit. That’s why we carefully select our support staff based on their skills, values, and compatibility with the individual’s personality and needs. We also believe in giving you and the individual the opportunity to take part in the recruitment process, allowing you to help shape the team who will provide the support.

Smooth, Supportive Transition

We understand that any change can feel overwhelming. That’s why we take a gradual approach to transitioning, integrating support staff into daily routines step by step. This allows for the trust and comfort to naturally build over time, ensuring that the individual feels at ease and supported throughout the entire process.

Person-Centred Training

The training our staff receive is tailored specifically to the individual’s needs and preferences. This ensures that their team is not only prepared to provide high-quality care but also able to deliver it in a way that respects and upholds the individual’s dignity, preferences, and goals. With this person-centred training, we ensure that consistency, compassion, and excellence are always at the heart of the support we provide.

See our impacts

The Orbis Support Promise

The following principles form the foundation that we are built upon

Every person supported will be

Involved in every aspect of their support
Respected and valued
Supported to establish and maintain positive relationships
Supported to have a happy and fulfilled life

Orbis Support will always

Be transparent
Person centred in their approach
Be innovative and imaginative in their approach to support
Ensure all employees are respected and valued in their role
Ensure all employees are supported to do their role to the best of their abilities
Never be restrictive in delivery of support (within legal stipulations)
Make business decisions which benefit those we support, employees and stakeholders

About Orbis

Real people, real journeys

No matter what kind of support your relative requires, we’ll act swiftly to create a personalised tailored solution.

Read how we’ve helped real life people with our support. Our work is tailored to impact each persons life in the best way possible.

Empowered to Choose: Euan’s Life with Orbis Support

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Mark’s Transition into his own home, supported by Orbis

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Testimonials

Real words from people we’ve supported and helped since 2016.

As parents this is more than we could have wished for. I cannot praise the team from Orbis enough. After years of worry about what would happen to Mark in the future, we can now relax and enjoy his company. We regularly visit, often at short notice, and he enjoys visits home too.

Mark Roberts Parents

Orbis provided the opportunity for Euan to live a more fulfilled life to meet his expectation of choice. This provided a valuable extension to the family unit.

Steve and Anne Euan's parents

Life changing impacts

Orbis are proud to be part of a partnership of success alongside those we support and provide for in our communities.